Human Capital Management

Why You Should Attend This Course:

In recent decades, there has been dramatic changes in the field of HR management. From a largely administrative focus to becoming a strategically overall business performance management, most corporations would acknowledge and concur that people are their most important assets. Therefore, HR professionals need to continuously acquire as a strategic business partner both by managing people more effectively and by leveraging on data analytics.

This workshop will help you to become a more strategic HR partner by gaining a holistic understanding of how human capital and data analytics intersect. Data itself does not guarantee better decisions. Hence, we will explore cutting-edge data techniques to improve decisions that relate to performance evaluation, job design, staffing process, collaboration, and talent management.

Learning Outcomes:

At the end of this session, participants will be able to:

1. Define what is people analytics and identify the four main components

2. List the benefits and apply the five methods of performance evaluation

3. Describe job design, explain the approaches and theories

4. Identify, review, and create strategic staffing process

5. Define collaboration and identify the features and benefits

6. Differentiate between Talent, HR, and Performance Management

7. Apply the best practices of TM

Course Outline:

1. Introduction to the Programme

2. People Analytics (PA)

a. What is PA

b. Factors – Rise of PA

c. How Does it Work – Four Main Components

3. Performance Evaluation (PE)

a. Definition and Purpose and Benefits

b. Five Key Methods

c. PE Process – Three Key Steps

d. Survey Questions

4. Job Design

a. Definition and Process

b. Approaches

c. Theories

5. Strategic Staffing Process

a. Identify

b. Review

c. Create

6. Collaboration Networks (CN)

a. Define and Identify the Features of CN

b. Benefits and Challenges of CN

c. Social Network

d. Different Types of CN

7. Talent Management (TM)

a. TM vs HRM vs Performance Management (PM)

b. Why is TM Important

c. Key Components of TM

d. Best Practices in TM

8. Review, Reflect and Share

a. 3 Things I have learned

b. 2 Things I want to learn more about

c. 1 Thing I want to put into practice

Trainer's Profile:

Ivan Phua is a dedicated professional in Learning and Development, who has been involved with the design, development and implementation of Leadership and People Management and Service Excellence training programmes in various industries.

With his easy-going and relational communication styles, Ivan is able to build rapport with participants instantly and draws out key learning concepts for effective learning. He is creative, dynamic and he inspires clients to improve their performance by changing their attitudes and developing their skills and knowledge. He aims to bring the best out of them through critical thinking; solving issues by analysing the situation, identifying viable solutions, deciding the right approach to achieve the desired outcome or the "aha" moments.  

Ivan has conducted numerous Corporate and Public Workshops, Learning Journeys for Institutes of Higher Learning (IHL), Coaching sessions, Personality and Career Profiling and Consultations. He has trained staff from different industries on Change Management, Conflict Resolution, Critical Thinking, Customer Service Excellence, Leadership and Influence, Mindfulness, Presentation Skills, Public Speaking, Stakeholder Engagement, Stress Management and Team Building.

His clientele ranges from Corporations, ATOs, CET Centres, F&B, Retail and Service Chains, Education Institutions and others.

Ivan holds a BSc (Hons) Psychology, University of Derby, UK, Master of Counselling, Monash University, Australia, Graduate Diploma in Electronic Commerce Marketing, Singapore Polytechnic and Diploma in Electrical Engineering, Singapore Polytechnic.

Besides an ACTA Certified Trainer and a Certified Executive Transformation Coach, he is also a Certified Behavioural and Career Consultant, Certified Advanced Behavioural Analyst, Certified CareerKeysTM and PersonalityKeysTM trainer and Certified The Leadership Challenge (TLC) facilitator.