1. Who can apply for the courses?

Aside from MIS members, our courses are opened to all companies as well as individuals from the general public.

All membership applications are subjected to management's approval.

2. How do I enjoy the 5% Group Discount?

Companies are entitled to a 5% group discount for sending 3 or more participants to the same course, on the same date.

3. What types of courses are offered at MIS?

Courses are generally classified into 2 main categories, WSQ and non-WSQ.

Effective from Jul 2016 onwards, MIS has ceased the offering of WSQ courses.

All courses offered on our website are classified as non-WSQ courses.

4. What is the difference between WSQ and non-WSQ courses?

WSQ courses are developed based on WSG's national competency guidelines and standards. Participants are required to complete assessments (i.e. written assignment, oral interview or presentation) to be certified "Competent". Upon successful completion of the course, participants will be awarded with a Statement of Attainment issued by WSG.

There are no formal assessments for non-WSQ courses. Upon successful completion, participants will be awarded with a Certificate of Attendance issued by MIS.

SDF Funding and Absentee Payroll schemes differ between WSQ and non-WSQ courses.

5. What is SDF Funding and how much is it? Who is eligible and how to apply?

SDF Funding is a grant given by WSG to help companies defray their training costs. The SDF grant for non-WSQ courses is $2 per training hour.

Courses which are supported by WSG are indicated with an asterisk (SDF-Approved).

Only company-sponsored Singaporeans and PRs are eligible for SDF funding. All SDF Funding applications must be submitted by the company's management representative via www.SkillsConnect.gov.sg for WSG's approval.

6. When can I apply for SDF Funding?

You can submit the application via www.SkillsConnect.gov.sg from 30 days before or within 30 days after the course start date.

To facilitate our billing process, all SDF Funding applications must be submitted before the deadline stated in our confirmation email for nett billing (course fee after 7% GST, less SDF funding).  

For applications submitted after the deadline, we will proceed to bill the course fee in full (without funding). The approved funding amount will be refunded via cheque upon receiving full payment for the course.

7. Which courses are eligible for SkillsFuture Credit? Who is eligible and how to apply?

All SDF-Approved courses are eligible for SkillsFuture Credits.

Eligible Singaporeans (aged 25 and above) will be able to use their credits to pay for the course fee. You can log into your SkillsFuture account at www.skillsfuture.sg/credit via SingPass to check on your balance and/or transfer the credits.

NEW! Effective 19 May 2017, participants will no longer be able to transfer the SkillsFuture Credits to themselves. All SkillsFurture Credits will be transferred from SSG directly to Training Providers prior to the course. Should you wish to use any SkillsFuture Credits to offset the course fee, please indicate accordingly during registration.

8. How do I go about registering for a course?

You may register online, via fax 6270 5762 or email seminars@mis.org.sg

9. What happens after I have submitted my registration?

Upon successful registration, a seat will be reserved for you. We will advise on the confirmation and administrative details approximately 10 working days before commencement. A copy of our location map will also be provided for ease of reference on the venue.

Please be reminded to inform us early should there be any changes via seminars@mis.org.sg. This is to mitigate any unnecessary withdrawal or cancellation charges. Kindly refer to our Course Registration Policy for more details.

For overseas participants, it is advisable not to make any flight or hotel arrangements until you have received our confirmation email. This is to mitigate any unnecessary costs incurred should the course be cancelled or deferred due to unforeseen circumstances.

10. What does the course fee include?

Course fee includes provision of refreshments, lunch, all training materials and a Certificate of Attendance (min 75% attendance).

Course fee is subjected to the prevailing Goods & Services Tax (GST) at 7%.

GST will be waived for overseas participants.

11. Where will the courses be held?

Courses will be conducted at 51 Anson Road #03-53 Anson Centre Singapore 079904, unless otherwise stated. We are located within walking distance from Tanjong Pagar MRT station. Click here for directions.

12. When do I have to make payment for the course?

Payment is required upon confirmation of course. We will notify participants on the status of the course approximately 10 working days before commencement. A copy of the invoice will be mailed to the billing address provided.

13. How do I make payment?

Payment can be made via cash, cheque, telegraphic transfers (TT), GIRO or credit card. Please select your preferred mode of payment during registration.

For companies who are applying SDF Funding and/or Absentee Payroll, only company-issued cheques or GIRO is applicable.

14. Withdrawal & Cancellation Charges

Participants will be subjected to the following charges for any withdrawals, cancellation or no-show:

 Notice Period   Withdrawal / Cancellation Charge
 More than 10 working days   No charge
 10 working days or less   25% of course fee
 Less than 3 working days or No-Show   100% of course fee

Replacements from the same company are allowed.

15. If I am interested in courses conducted by MIS, where can I enquire?

For any training enquiries, you may email seminars@mis.org.sg or call 6327 7580 to speak with our friendly consultants.